After Sales Take Back Solutions

Reverse logistics for the after-sales management

The aftermarket has long expanded beyond national borders. However, the efficient and at the same time customer-friendly handling of returns and warranty services generates new challenges for many companies. This is where our take-back solutions come in. We offer you a comprehensive and powerful range of services:

Collection of unsold goods

Reverse logistics solutions to minimise costs due to the take-back of unsold goods.

Try & Buy

Reverse logistics solutions for the take-back of unwanted goods from end customers in e-commerce and distance trading.

Warranty/repair

Reverse logistics services for the take-back of defective products and their redistribution (closed loop) for private households and large customers.

Exchange parts

Reverse logistics for exchange parts management.

End of life

Reverse logistics solutions for the take-back of products or exchange parts at the end of their life for recycling – for private households and large customers.

Recalls

Reverse logistics for quick, cost-optimised product recalls throughout Europe.

After-sales complete solutions

Holistic, flexible after-sales take-back solutions – custom-tailored to the specific needs of our customers.

Our after-sales take-back solutions business division is represented by our subsidiary Cycleon.