Our E-Commerce and Retail Returns Services help you transform return processes into convenient customer experiences. Streamlined operations minimize your costs, enhance transparency and strengthen long-lasting relationships with your valued customers.

Integrated returns management for online shops

For operators of e-business platforms, we design tailored international end-to-end returns solutions and provide value-added services such as content check, advanced sorting, screening / product evaluation and repair.

Integrated returns management for manufacturers

For manufacturers or importers, we manage returns from retail sites including product evaluation, grading and downstream processing.

Warranty / out of warranty

Whether defective products are within or beyond the warranty period, we manage their return, including repair services and shipment back to your customer.

Try and buy returns

We enhance the overall experience of product evaluations by providing a comfortable and customer-friendly returns management.

Remarketing

Get the most out of your returned electronic and electric goods. We trade used or damaged devices with best pricing conditions and remarket them through a safe and controlled sales process.